Returns & Exchanges Policy of Simplo Store

At Simplo Store, we want you to be satisfied with your purchase. If you are not completely happy, here is our returns and exchanges policy:

Returns

• Eligibility: Returns are accepted within 30 days of purchase for unused and unopened products only.

• Return Process: To initiate a return, please contact us at simplostoreca@hotmail.com with your order number and reason for return.

• Refunds: Once your return is processed, we will issue a full refund to your original payment method. Shipping charges are non-refundable.

Exchanges

• Eligibility: We accept exchanges within 30 days for damaged or defective items.

• Exchange Process: To initiate an exchange, contact us with your order number, product details, and reason for exchange.

Non-Returnable Items
Due to hygiene reasons, we do not accept returns on opened perfumes.

Shipping for Returns/Exchanges
Customers are responsible for return shipping costs, unless the product is defective or an error occurred with your order.

Contact Us
If you have questions about returns or exchanges, please contact us at:
Email: simplostoreca@hotmail.com
Phone: 437-669-9184